Amazon Killed Its AI Leaderboard. Performative AI Adoption Just Backfired at Scale.
Amazon shut down an internal AI usage leaderboard after employees started assigning AI agents to pointless tasks just to climb the rankings. The Financial Times reported the story in late May 2026. It is the most honest snapshot of enterprise AI adoption you will read this year. The leaderboard was meant to drive AI adoption across Amazon’s vast organization. Instead, it became a case study in what happens when you optimize for the wrong metric. Teams competed on volume of AI agent calls, not on whether those calls produced anything useful. The result was a wave of manufactured AI tasks: agents scheduling meetings that did not need scheduling, summarizing documents nobody would read, and generating reports that would be filed and forgotten. ...